How Sinergy Handles Personal Information

1. Overview

Sinergy respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, why we collect it, how we may use it, and how you can contact us about privacy-related questions.

This policy applies to information collected through the Sinergy website, contact forms, inquiry forms, email communications, career applications, and other website-based interactions.

2. Information We Collect

We may collect information that you voluntarily provide when you contact Sinergy, request a quote, apply for a role, or communicate with our team.

Personal and Business Contact Information

• Name
• Email address
• Phone number or messaging contact
• Company name
• Company website
• Job title or role, if provided

Outsourcing Inquiry Information

• Service needs, such as customer support, technical support, sales services, data entry, or data annotation
• Estimated team size
• Project timeline
• Estimated budget range
• Details about workload, tools, processes, or business requirements

Career Application Information

• Resume or CV details
• Work experience
• Skills and qualifications
• Role interest
• Any other information included in your application message

Technical Information

Depending on the tools used on the website, we may collect technical information such as browser type, device type, IP address, pages visited, referring website, and general website usage data.

3. How We Use Information

Sinergy may use collected information for legitimate business purposes, including:

• Responding to inquiries and quote requests
• Assessing outsourcing service needs
• Preparing proposals, recommendations, or follow-up communications
• Processing career applications
• Improving website content, services, and user experience
• Communicating updates related to services, inquiries, or applications
• Maintaining business records and internal administration
• Complying with applicable legal, regulatory, or contractual obligations

Sinergy does not sell personal information to third parties.

4. How We Share Information

We may share information only when reasonably necessary for business operations, service delivery, legal compliance, or website functionality.

• With Sinergy team members who need the information to respond to inquiries or applications
• With service providers that help operate the website, email, forms, analytics, hosting, or business systems
• With professional advisors, such as legal, accounting, or compliance providers, when needed
• When required by law, regulation, legal process, or government request
• To protect the rights, safety, property, or operations of Sinergy, clients, applicants, or website users

When third-party providers are used, they should only access information necessary to perform their services.

5. Cookies and Analytics

The Sinergy website may use cookies or similar technologies to improve website functionality, understand website performance, and analyze visitor behavior.

Cookies are small files stored on your device. They may help remember preferences, measure traffic, or support analytics tools. You can usually adjust your browser settings to block or delete cookies.

If analytics tools such as Google Analytics, Meta Pixel, LinkedIn Insight Tag, or similar services are added later, this section should be updated to clearly identify those tools and how they process visitor data.

6. Data Security

Sinergy aims to use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, email system, or online transmission method is completely secure. Users should avoid submitting highly sensitive information through website forms unless specifically requested through a secure process.

7. Data Retention

Sinergy may retain personal information for as long as necessary to respond to inquiries, manage business relationships, process applications, fulfill legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

When information is no longer needed, Sinergy may delete, anonymize, or securely archive it according to applicable business, legal, or operational requirements.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request information about how your data is used or shared

To make a privacy-related request, contact us using the details provided below.

9. Third-Party Links

The Sinergy website may contain links to third-party websites, platforms, or social media pages. Sinergy is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of any third-party websites they visit.

10. Updates to This Privacy Policy

Sinergy may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or business practices.

When updates are made, the "Last Updated" date on this page should be revised. Continued use of the website after updates means you acknowledge the revised Privacy Policy.

11. Contact Us

For privacy-related questions, requests, or concerns, contact Sinergy using the details below.